Last updated: April 27, 2025
This Privacy Policy explains how BIDDEW – operating under the brand NENE pour l’éveil de nos enfants (“we”, “our”, “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on nene-enfants.com (the “Site”) or otherwise communicate with us regarding the Site (together, the “Services”). For the purposes of this Privacy Policy, “you” means any user of the Services, whether you are a customer, a website visitor, or another individual whose information we collect in accordance with this Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on the Site, update the “Last Updated” date, and take any other steps required by law.
Information We Collect
We collect the following categories of personal information:
Information you provide directly:
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Contact details: name, address, phone number, and email.
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Order details: billing/shipping addresses, payment confirmation, email, and phone number.
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Account details: username, password, and security information.
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Customer service information: details you include when contacting us.
Information we collect automatically:
When you interact with our Site, we automatically collect certain data (“Usage Data”) such as:
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Device and browser information.
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IP address and network connection data.
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Cookies and similar technologies to understand how you use the Services.
Information from third parties:
We may receive information from:
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Service providers (e.g., Shopify, hosting providers).
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Payment processors (e.g., credit card or bank information to process your order).
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Advertising or analytics partners through technologies such as cookies and pixels.
How We Use Your Information
We use your personal information to:
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Provide the Services: process orders, payments, deliveries, returns, and account management.
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Communicate with you: customer support, order updates, and service notifications.
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Marketing: send promotional messages (with your consent where required).
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Improve and secure our Services: detect fraud, monitor usage, and enhance user experience.
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Comply with legal obligations.
Cookies
We use cookies to operate and improve our Site, analyze usage, and personalize content and ads.
For more information about cookies used by Shopify, see: https://www.shopify.com/legal/cookies.
How We Share Information
We may share your personal information with:
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Service providers (IT, payment processing, shipping, data analytics).
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Business and marketing partners (with your consent where required).
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Affiliates within our group of companies.
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Authorities or third parties when required by law or to protect our rights.
We do not sell your personal information.
Children’s Privacy
Our Services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can delete it.
Data Security and Retention
We implement technical and organizational measures to protect your personal information.
We keep your data only as long as necessary to provide the Services, comply with legal obligations, or resolve disputes.
Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your personal data.
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Restrict or object to processing.
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Request data portability.
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Withdraw consent (where processing is based on consent).
To exercise these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
BIDDEW – operating under the brand NENE pour l’éveil de nos enfants
📍 128 Rue La Boétie, 75008 Paris, France
📧 contact@nene-enfants.com